Privacy Policy

AI Innovation Web Solutions (“Company,” “we,” “us,” or “our”) is a digital agency specializing in AI-powered automation systems, custom websites, and scalable digital infrastructure. We operate the website at aiinnovationswebsolution.com and all associated subpages.

Contact:

• Email: Info@aiinnovationswebsolution.com
• Phone: 928-256-8030

2.1 Information You Provide Directly

• Contact forms: Name, email address, phone number, business name, and message content when you fill out any form on our site.
• Booking forms: Name, email, phone number, company name, and any details you provide when scheduling a consultation.
• ROI Calculator: Business data you enter (monthly leads, revenue figures, response times) to calculate your results.
• Email communications: Any information you share when emailing us directly.

2.2 Information Collected Automatically

• Usage data: Pages visited, time spent on pages, clicks, scroll depth, and navigation paths.
• Device data: Browser type, operating system, screen resolution, and device type.
• IP address and location data: General geographic location derived from your IP address.
• Cookies and tracking technologies: Session cookies, analytics cookies, and preference cookies.

2.3 Information from Third Parties

• Analytics providers: We use analytics tools (such as Google Analytics) that collect aggregated usage data.
• Scheduling platforms: If you book a call through a third-party scheduling tool, that platform may share your booking details with us.
• AI Chatbot interactions: Conversations with our AI chatbot widget may be logged and stored to improve service quality.

We use your information to:

• Respond to inquiries, consultation requests, and support tickets
• Deliver services you have contracted us to provide
• Send you project updates, proposals, and invoices
• Send marketing emails if you have opted in (you may opt out at any time)
• Improve our website, tools, and services based on usage patterns
• Operate and improve our AI chatbot and automation systems
• Comply with legal obligations
• Prevent fraud and protect the security of our systems
• Analyze ROI calculator inputs in aggregate to improve our tools (we do not share your individual business data)

We do not sell your personal information. We may share your information with:

• Service providers: Third-party vendors who help us operate our website, send emails, process payments, and deliver services (e.g., hosting providers, CRM platforms, email delivery services). These vendors are contractually required to protect your data.
• Professional advisors: Attorneys, accountants, and insurers where necessary.
• Law enforcement: When required by law, court order, or to protect our rights and the safety of others.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.

We do not share your personal information with advertisers or unaffiliated third parties for their own marketing purposes.

We use the following types of cookies:

• Essential cookies: Required for the website to function (session management, security).
• Analytics cookies: Help us understand how visitors use our site (Google Analytics).
• Preference cookies: Remember your settings and preferences.

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Specifically:

• Contact form submissions: 3 years
• Client project data: 7 years (for legal and accounting purposes)
• Analytics data: 26 months (Google Analytics default)
• AI chatbot logs: 12 months

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information (subject to legal retention requirements)
• Object to or restrict certain processing of your data
• Portability: Receive a copy of your data in a structured, machine-readable format
• Withdraw consent at any time where processing is based on consent
• Opt out of marketing communications

To exercise any of these rights, contact us at: Info@aiinnovationswebsolution.com

We will respond to all requests within 30 days.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, disclose, and sell
• The right to delete your personal information
• The right to opt out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To submit a CCPA request, contact us at: Info@aiinnovationswebsolution.com

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at Info@aiinnovationswebsolution.com and we will promptly delete it.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted to and from our website
• Secure cloud hosting with access controls
• Regular security assessments
• Limited employee access to personal data on a need-to-know basis

No method of transmission over the internet is 100% secure. We cannot guarantee absolute security but we take all reasonable precautions.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

AI Innovation Web Solutions
Email: Info@aiinnovationswebsolution.com
Phone: 928-256-8030
Website: aiinnovationswebsolution.com